The participant from Russia found his account blocked and 73 euros deducted on account of a policy improve that now only permits inhabitants of Portugal to deposit and Participate in. The participant stated that the account was absolutely confirmed and there were no challenges until finally a withdrawal ask for was initiated.
This casino deducts your complete stability (or an incredibly large standard dormant account price) from participant accounts which were inactive for a particular length of time (6 to twelve months).
The complaint was reopened after obtaining an update through the participant. The complaint was turned down since the player didn't respond to our messages and concerns. Later, the participant contacted us by electronic mail and verified that his problem has actually been correctly settled. The criticism is fixed.
The participant ''PEPIJA'' complained about delayed payment. There was a dilemma with payments but it was designed to be mounted quickly. No information and facts from then on.
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He stated that immediately after earning a withdrawal ask for, the On line casino told him that their firm plan had changed, nevertheless the participant claimed he wasn't notified of this.
The player from Portugal has requested a withdrawal four days prior to distributing this criticism. Simply, winnings haven’t been obtained but. We turned down the complaint because the participant did not respond to our messages and issues.
Péssimo! estou há 48h para ver o meu depósito e ele não aparece. o Chat está indisponível e por e-mail ninguém solve nada.
The player from Brazil asked for a withdrawal under two months prior to publishing this criticism. The payment hasn’t been processed however. The player afterwards confirmed that the withdrawal was processed effectively, for that reason we marked this criticism as solved.
It seems like you ended up misusing this aspect by likely also quick. You’ve been quickly blocked from applying it.
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The player from Portugal activated a deposit Restrict. nonetheless, the Restrict was canceled according to the player's ask for and he dropped an important sum of money. We ended up rejecting the grievance simply because Do read more not think about these types of applications required.
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The participant's account got blocked since the On line casino accused him of Affiliation with A different player. The casino unsuccessful to answer our tries to Get hold of them, And so the criticism was shut as 'unresolved'.